HELP Trained Peer Support Workshop 2021 - March 9, 2021 - LIVESTREAM
Course Director: Robyn Finney, APRN, CRNA, DNAP
March 9, 2021 - LIVESTREAM
*This course is for Mayo Clinic employees only.*
This course will augment the peer support network throughout Mayo’ enterprise. Sometimes caring for others involves experiencing painful things and clinicians become traumatized emotionally and/or physically. In this course, volunteer healthcare providers will be trained to become peer supporters for the HELP Program (Healing Emotional Lives of Peers). Its primary aim is to have colleagues prepared to engage in difficult supportive conversations after involvement in stressful or traumatic events. Often times, affected colleagues feel alone, isolated with nowhere to turn and no one to talk with. The HELP Program, along with these trained peer supporters, will be ready and available to support colleagues. Course content includes education on the second victim phenomenon, symptoms displayed, high risk clinical situations, the predictable recovery trajectory of second victims, & techniques to conduct a supportive conversation.
This course is for Mayo Clinic employees only.
Upon completion of this activity, participants should be able to:
- Describe the six stages of the Second Victim Phenomenon.
- Identify three high risk clinical events that may trigger the Second Victim Phenomenon.
- Identify three intervention strategies to support colleagues who may be experiencing the Second Victim Phenomenon.
- Identify four key parts of one on one supportive peer interactions with second victims.
- Discuss two available resources within the Mayo Enterprise to refer second victims if needed.
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
All travel and lodging expenses are the sole responsibility of the individual registrant.
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 4.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 4.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
- 4.00 AMA PRA Category 1 Credit™
- 4.00 ANCC
- 4.00 Attendance