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Mayo Clinic Quality Symposium Arizona 2020 “Application of Health Humanities to Build Trust and Improve Quality in Health Care” - CANCELLED

Phoenix, AZ US
April 1, 2020

This course has been Cancelled. Thank you!

Course director(s): Neera Agrwal, MD, Richard Zimmerman MD, Eileen Oswald, MPH

April 1, 2020 - Mayo Clinic Waugh Auditorium - Phoenix, Arizona

Health care professionals increasingly recognize that trust in medicine is critical to deliver high value care. Studies show that incorporating humanities into health care builds trust and improves quality. This course demonstrates tools from Health Humanities to address gaps that lead to loss of trust, decreased quality and increased provider burden.

Registration Fee: $300.00

    Call for Abstracts - CLOSED
    Share your quality improvement efforts at the 2020 Quality Symposium Arizona: Application of Health Humanities to build trust and improve quality in health care. The Quality Symposium is an annual event with presentations by Mayo Clinic experts, as well as regional and national health quality and improvement leaders. This event will be held April 1, 2020 in the Waugh Auditorium on the Phoenix, AZ Hospital Campus.

    Submit poster abstracts through February 10, 2020. Abstracts will be reviewed by Mayo Clinic Quality Academy Faculty. Top-scoring posters will be recognized at the conference. Residents and other trainees are encouraged to participate. Their abstracts will be judged in a separate trainee category.

    Target Audience

    This conference is intended for all health care professionals both clinical and non-clinical.

    Learning Objectives

               After taking this course participants will be able to:

    • Describe the importance of building trust in health care
    • Define Health Humanities
    • Demonstrate how Health Humanities techniques can be used to foster trust with patients and other professionals
    • Design their quality improvement portfolio using unique and creative approaches to building trust

    Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

    Course summary
    Available credit: 
    • 5.00 AMA PRA Category 1 Credit
    • 5.00 ANCC
    • 5.00 Attendance
    Event starts: 
    04/01/2020 - 10:00am
    Event ends: 
    04/01/2020 - 5:00pm
    Click here to view the program schedule in your mobile device 
    Mayo Clinic Phoenix Arizona Campus Waugh Auditorium
    5777 East Mayo Blvd
    Phoenix, AZ 85054
    United States

    Accreditation Statement
    In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

    Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 3.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity

    Other HealthCare Professionals
    A certificate of attendance will be provided to other healthcare professionals for requesting credits in accordance with state nursing boards, specialty societies, or other professional associations.

    For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

    Available Credit

    • 5.00 AMA PRA Category 1 Credit
    • 5.00 ANCC
    • 5.00 Attendance

    Accreditation Period

    Course opens: 
    Course expires: 


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    Cancellation and Refund Policy:

    Request for cancellations must be submitted in writing to When cancelling a registration for a course 14 days or more before the course start date, a full refund (minus a $75 administrative fee) will be issued in the same form of payment the registration was received. No refunds are granted less than 14 days before the course start date.

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