Quality in Health Care

Improving health care quality and patient safety is a top priority for health care institutions everywhere. Health care quality leaders are looking for ways to integrate human factors, quality improvement, teamwork, professionalism and patient-centered care into the clinical practice.

Educational focus
A significant need has arisen for education, collaboration and application of systems engineering techniques such as:

•    Lean
•    Six Sigma
•    Human factors tools — systems, process, workflow and equipment design
•    Patient- and family-centered care practices

Designed for diverse medical professionals
Health care quality education benefits all members of the health care team, including:

•    Administrative professionals
•    Allied health staff
•    Health care quality professionals
•    Physicians
•    Teams working to improve quality and safety in patient care