Frequently Asked Questions: 

How do I register for a course? How do I create a Profile?

How do I Sign in or Log in? How do I get to my profile?

How do I reset my password?

How do I print my receipt?  Where do I go to download a receipt?

How do I find my courses?  What are my activities?  Where are my CME courses?

Where do I go to see my Credits for past courses?  Where can I download a certificate?  How do I get to my Transcripts?

I want to receive information about upcoming courses, how do I do that?

What is the Cancellation Policy for Mayo Clinic School of Continuous Professional Development?


How do I register for a course? How do I create a Profile?

The first step is to create a profile in this system.  This is very important for maintaining your accreditation and attendance records.  Be sure to choose the proper path below. 
Build a Profile for a Mayo Clinic Staff Member
Build a Profile for a Non-Mayo Clinic Staff Member

How do I Sign in or Log in? How do I get to my profile?

Viewing and Editing your profile is very simple once you have created it

How do I reset my password?

Follow these easy instructions to Reset your Password.  You will need access to your email to receive the reset instructions.  If you can not access the email that you set up your account with at this time, there are instructions how to directly contact our offices. 

How do I print my receipt?  Where do I go to download a receipt?

Within your profile, you can find the receipt tab to view and print your receipts 

How do I find my courses?  What are my activities?  Where are my CME courses?

You can easily navigate to your course through your profile.  Once you get to your course, you can complete the course evaluation, claim credit, and print your certificates.  Follow these easy steps to navigate to your course.  

Where do I go to see my Credits for past courses?  Where can I download a certificate?  How do I get to my Transcripts?

Transcripts are located in your profile.  Finding your transcripts for previously registered and completed courses, self-reported credits, and RSS transcripts (Grand Rounds) (for Mayo Clinic Staff only) are all in one location. 

I want to receive information about upcoming courses, how do I do that?

You would just need to Opt In for marketing

What is the Cancellation Policy for Mayo Clinic School of Continuous Professional Development?

Cancellation Policy.  Note: This is the general Cancellation Policy.  Each course may have their own policy.