Frequently Asked Questions:
The first step is to create a profile in this system. This is very important for maintaining your accreditation and attendance records. Be sure to choose the proper path below.
Build a Profile for a Mayo Clinic Staff Member
Build a Profile for a Non-Mayo Clinic Staff Member
Viewing and Editing your profile is very simple once you have created it
Follow these easy instructions to Reset your Password. You will need access to your email to receive the reset instructions. If you can not access the email that you set up your account with at this time, there are instructions how to directly contact our offices.
Within your profile, you can find the receipt tab to view and print your receipts
You can easily navigate to your course through your profile. Once you get to your course, you can complete the course evaluation, claim credit, and print your certificates. Follow these easy steps to navigate to your course.
Transcripts are located in your profile. Finding your transcripts for previously registered and completed courses, self-reported credits, and RSS transcripts (Grand Rounds) (for Mayo Clinic Staff only) are all in one location.
You would just need to Opt In for marketing
Cancellation Policy. Note: This is the general Cancellation Policy. Each course may have their own policy.