Pearls and Pitfalls in Patient Communication
Speaker- Richard M. Elias, MBBS, MD

LEARNING OBJECTIVES
Upon completion of this activity, participants should be able to:

1. Analyze common drivers of consult room anger

2. Differentiate among major types of clinical communication challenges

3. Define the central role of trust in the physician-patient relationship

4. Integrate and practice communication behaviors that strengthen trust and liking

ATTENDANCE / CREDIT
Text the code (provided only at the session) to 507-200-3010 within 48 hours. Swiping your badge will NOT provide credit, that process is only applicable to meet GME requirements for Residents & Fellows.
Credit is announced on the Series page. All sessions are reviewed individually and credit is pulled if it does not meet the criteria.

To claim credit for livestream participation in this course, learners must view the content during the hours posted for the live activity.  This course is not approved for on-demand delivery. 

TRANSCRIPT
Any credit or attendance awarded from this session will appear on your Transcript.

FOOD / BEVERAGE
Lunch is provided.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

QUESTIONS?
Contact Sheila Terrill, Education Specialist GIM CME

LOCATION: 
Gonda 12-102 and Teams
Rochester, MN
United States