Learning Objectives ~ upon conclusion of this program, participants should be able to:
- Recognize the importance of early, frequent, and clear communication about prognosis in the ICU, including potential changes in medical decision making.
- Identify several obstacles to breaking bad news in the ICU environment, including extreme patient suffering, managing emotions, and conflict within the healthcare team.
- Identify strategies to assist with overcoming such obstacles and enhancing communication strategies with patients and families and within the healthcare environment.
Date/Time: Friday, November 16, 2018 | 12:15 – 1:15 PM
Jessica N. Zitter, M.D., M.P.H.
Praticing Physician in ICU and Palliative Care Medicine at Highland Hospital
Oakland, California
MMI Presentation: Katie Murphy, M.B., B.Ch., B.A.O., Fellow, Cardiology
LOCATIONS: Phoenix Campus, Waugh Auditorium, Side A | Scottsdale Campus, Mayo Clinic Building - Taylor Auditorium | Other video conf locations: Mayo Clinic Primary Care-Phoenix Campus, Mayo Clinic Women's Health Internal Medicine-Thunderbird, Mayo Clinic Family Medicine-Arrowhead, Canyon Ranch Medicine Center, San Tan Medical Center
To receive CME credit and record attendance, text the unique presentation code to 507-200-3010
Trainees must ALSO swipe to record their attendance. Attendees must be present to receive code.
ABOUT Internal Medicine Grand Rounds are held weekly on Fridays for all physicians and allied health staff.
ADDITIONAL INFORMATION Lunch will be served on the Scottsdale and Phoenix campuses only.
ARCHIVED PRESENTATIONS Located in Internal Medicine, Department of -ARZ video library at http://intranet.mayo.edu/charlie/internal-medicine-arz/home/archived-grand-rounds/.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s), please go here to review disclosures.

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