Nursing Grand Rounds: Communication Skills to Influence What Matters Most

This online course provides an overview of technology utilized in nursing practice. Strategies to be more engaging and effective with patients both synchronously and asynchronously are included.

Target Audience

This CNE course is designed for RNs, LPNs, and healthcare professionals in all practice settings.

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Outline ways to be more engaging and memorable in the virtual setting
  • Describe how to effectively engage with patients in asynchronous and synchronous virtual settings

Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.


Course summary
Available credit: 
  • 1.28 ANCC
  • 1.28 Attendance
Course opens: 
Course expires: 

This course will be presented via a recorded presentation.


Joslyn Vaught
Assistant Professor of Medical Education
Mayo Clinic College of Medicine and Science
Senior Advisor, Organization and Leadership Development
Executive Coach
Mayo Clinic, Phoenix, Arizona

Course Director
Denise Rismeyer, MSN, RN, NPD-BC
Nursing Education Specialist-Continuing Nursing Education Program
Assistant Professor of Nursing, Mayo Clinic College of Medicine and Science
Department of Nursing
Mayo Clinic, Rochester, MN

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.



Credit Statements

Mayo Clinic College of Medicine and Science designates this enduring activity for a maximum of 1.28 ANCC contact hours. 

Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

Available Credit

  • 1.28 ANCC
  • 1.28 Attendance


Please login or register to take this course.

Cancellation and Refund Policy

Request for cancellations must be submitted in writing to