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Palliative Care - 2021 LIVESTREAM CNE Conference

November 11, 2021 to November 12, 2021

This livestream CNE conference will explore a variety of topics impacting all members of the healthcare team related to palliative care. Topics include an overview of palliative care differentiating primary versus specialty care, cultural considerations, symptom management, caregiver support, communication skills, moral distress and resilience, spirituality, and an overview of a homebound palliative care program. 

The keynote speaker highlighted at this conference is Carolyn Jones. Carolyn is an award-winning photographer and filmmaker who specializes in telling stories that shed light on issues of global concern. Carolyn has devoted her career to celebrating invisible populations and breaking down barriers. Defining Hope is the culmination of a journey investigating how we can make better end-of-life choices. It is a story about people weighing what matters most at the most fragile junctures in life, and the nurses who guide them. Watch the Defining Hope video trailer below.

Defining Hope Official Theatrical Trailer

All sessions will be recorded and available for registered attendees to view through February 12, 2022.

Target Audience

This livestream CNE conference is designed for nurses, advanced practice nurses, social workers, and chaplains.

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Describe an overview of palliative care differentiating primary versus specialty care
  • List two cultural considerations to incorporate into palliative care
  • Outline methods to manage moral distress and improve resilience
  • Identify one component to improve communication skills
  • Examine one way to improve nursing care for patients receiving palliative care


Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

Course summary
Available credit: 
  • 10.75 ANCC
  • 10.75 Attendance
Event starts: 
11/11/2021 - 8:00am
Event ends: 
11/12/2021 - 12:15pm

*Time listed is U.S. Central Standard Time

Thursday, November 11, 2021
8:00 AMWelcome
8:10 AMOverview of Palliative Care
Rachel Gentes, APRN, CNP, MSN
9:05 AMSymptom Management: Enhancing Quality of Life in the Medically Complex Patient
Emily Olson, APRN, CNP, MSN, ACHPN
10:00 AMCaregiver Support
Ellen Wild, RN and Beverly Williams, LICSW, MSW
11:10 AMCultural Curiosity in Nursing: An Evolution of Cultural Competence
Daniel Partain, MD
12:30 PMNaming the "Elephant" in the Room by the Palliative Interdisciplinary Team
Lores Vlaminck, MS
1:40 PMHomebound Program
Deanne Wallenstein, MSN, RN and Julie Holst, APRN, CNP, MS
2:50 PMSpirituality and Spiritual Assessment for Nurses Caring for Patients with Serious Illness
Caila Rinker, MDiv, BCC
3:45 PMGrief and Loss
Jody Nation, LPCC
4:45 PMAdjourn


Friday, November 12, 2021
7:55 AMWelcome back
8:00 AMTherapeutic Conversations
Cory Ingram, MD
9:10 AMMoral Distress
Benjamin Hickox, APRN, CNS, DNP
10:20 AMPalliative Sedation
Michelle Blankenship, APRN, CNP, MSN
11:15 AMDefining Hope
Carolyn Jones
12:15 PMAdjourn











This livestream CNE conference will be presented on a customized virtual event platform. Registered participants will have access to the recorded sessions for 3 months after the live conference.

Course Director: 
Denise Rismeyer, MSN, RN, NPD-BC
Nursing Education Specialist-Continuing Nursing Education Program
Assistant Professor of Nursing, Mayo Clinic College of Medicine and Science
Department of Nursing
Mayo Clinic, Rochester, MN

Guest Faculty:

Carolyn Jones is an award-winning photographer and filmmaker who specializes in telling stories that shed light on issues of global concern. From people “living positively” with AIDS to women artists supporting entire communities and nurses on the front lines of our healthcare system, Jones has devoted her career to celebrating invisible populations and breaking down barriers. Her most widely acclaimed book publications include Living Proof: Courage in the Face of AIDS and The American Nurse, which led to a feature documentary included in the U.S. State Department's American Film Showcase. In the spring of 2018 her award-winning documentary Defining Hope, which was the culmination of a journey investigating how we can make better end-of-life choices, was broadcast over 1,000 times on PBS stations nationwide. Carolyn’s latest project, a documentary called In Case of Emergency, focuses on the important and unique role that nurses play in Emergency Departments across the country.


Lores Vlaminck is a provider of consulting, training and mentoring for hospice, assisted living, home health care and palliative care  providing mock surveys, audits, regulatory consultation, education, mentoring and advice as well as assistance in developing post audit correction plans. 

Through Lores Consulting, LLC, Lores draws on her 46 years of professional nursing experience to empower her client agency and facility providers to reach their greatest potential. Her extensive nursing background includes clinical practice in cardiac and intensive care, clinical services as well as serving as a founder/director of a home care and hospice  agency for 19 years in greater Minnesota. In addition, Lores is an approved trainer for the ELNEC curriculum.




Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.



Mayo Clinic College of Medicine and Science designates this activity for a maximum of 10.75 ANCC contact hours.

Other Healthcare Professionals

A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

Available Credit

  • 10.75 ANCC
  • 10.75 Attendance


Please login or register to take this course.

Cancellation and Refund Policy


Request for cancellations must be submitted in writing to

If the cancellation is made prior to the start of the activity, a refund less an administration fee of $25 will be issued. If the cancellation is made after the start of the activity, no refund will be issued. All refunds will be made using the same method as the original payment.

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