Mayo Clinic Application of Quality Improvement: Tools and Methods Silver Level Knowledge Assessment Online CME Course
*Open to Non-Mayo Clinic employees only*
Course Director: Nneka Comfere, MD
Available until December 31, 2023 - Online CME Course
The Mayo Clinic Applied Quality Essentials is a learning and self-assessment activity and aims to evaluate the physician’s knowledge in quality improvement concepts and methods. There are no prerequisites for this course. The module is offered as an online 30-question pre-test (Test A) and 30-question post-test (Test B). Test A and Test B versions each contain 30 distinct questions but will test to the same curriculum and can be taken as open book tests. Education credit will be awarded if the participant achieves a score ≥80% correct answers on the pre-test or post-test (two chances allowed). The learner’s choices along with the correct responses for each question will be provided at the conclusion of the test as well as an overall performance score and the rationale for the correct answer and/or relevant references to educational content.
This activity is designed for physician, scientists, allied health staff and any others who have an interest in applying quality principles in the healthcare setting.
Upon completion, the learner is to be able to do the following:
- Articulate the case for patient-centered quality and affordability
- Apply systems and process thinking to their work
- Employ DMAIC framework as a structured approach for improvement
- Select and use appropriate quality improvement tools within a DMAIC framework
- Identify and measure gaps in quality
- Apply process improvement principles
Utilization of this Mayo Clinic online (enduring materials) course does not indicate nor guarantee competence or proficiency in the performance of any procedures which may be in this course.
All travel and lodging expenses are the sole responsibility of the individual registrant.
As a Jointly Accredited Provider by ACCME, ACPE, and ANCC, Mayo Clinic College of Medicine and Science must ensure balance, independence, objectivity and scientific rigor in its educational activities. Course Director(s), Planning Committee Members, Faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty also will disclose any off label and/or investigational use of pharmaceuticals or instruments discussed in their presentation. Disclosure of these relevant financial relationships will be published in activity materials so those participants in the activity may formulate their own judgments regarding the presentation.
Listed below are individuals with control of the content of this program who have disclosed:
No relevant financial relationship(s) with industry:
Nneka Comfere, MD
Shreya Vijay Kadam
Amy M. White, D.N.P, MS, R.N., CNOR
Relevant financial relationships: None.
References to off-label usage(s) of pharmaceuticals or instruments in this module: None
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s), please go here.
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 10.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 10.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.
ABIM - American Board of Internal Medicine
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 10 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
ABOHNS – American Board of Otolaryngology – Head and Neck Surgery
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to meet the expectations of the American Board of Otolaryngology’s Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of recognizing participation.
ABO – American Board of Ophthalmology
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning and Self-Assessment requirements for the American Board of Ophthalmology’s Continuing Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting credit."
ABPATH – American Board of Pathology
This activity provides 10 Category 1 CME and Lifelong Learning CME credits toward Part II of the ABPath MOC Program.
ABP – American Board of Pediatrics
Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 10 MOC points in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit.
ABA – American Board of Anesthesiology
This activity contributes to the requirement for Part II: Lifelong Learning and Self Assessment of the American Board of Anesthesiology’s (ABA) redesigned Maintenance of Certification in Anesthesiology Program® (MOCA®), known as MOCA 2.0®. This activity is designated for a maximum of 10 MOCA credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
MOCA 2.0®is a trademark of The American Board of Anesthesiology®.
The American Board of Psychiatry and Neurology has reviewed the Applied Quality Essentials course and has approved this program as part of a comprehensive Self-Assessment Part II program, which is mandated by the ABMS as a necessary component of Maintenance of Certification. This activity awards up to 10 self-assessment Category 1 CME credits per the completion of each module. The approval period is for September 1, 2020 – August 31, 2023.
This module meets the ABR’s criteria for self-assessment (SA-CME) activities in the ABR Maintenance of Certification program. This module has been approved and qualified by Mayo Clinic’s deemed status by the American Board of Radiology for 10.0 SA-CME credits.
This activity provides 10 Category I CME and Self-assessment credits toward Part 2 of the ABS MOC Program.
Through the American Board of Medical Specialties (“ABMS”) ongoing commitment to increase access to practice relevant Maintenance of Certification (“MOC”) Activities through the ABMS Continuing Certification Directory, Applied Quality Essentials - EM has met the requirements as a MOC Part II CME Activity (apply toward general CME requirement) and/or a MOC Part II Self- Assessment Activity for the following ABMS Member Boards:
MOC Part II Self-Assessment
Physical Medicine and Rehabilitation
MOC Part II CME Activity
Allergy and Immunology
Colon and Rectal Surgery
Psychiatry and Neurology
Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
- 10.00 ABA
- 10.00 ABIM
- 10.00 ABO
- 10.00 ABOHNS
- 10.00 ABPath
- 10.00 ABPeds
- 10.00 ABPM
- 10.00 ABPMR
- 10.00 ABPN
- 10.00 ABR
- 10.00 ABS
- 10.00 AMA PRA Category 1 Credit™
- 10.00 ANCC
- 10.00 Attendance
Cancellation and Refund Policy:
Request for cancellations must be submitted in writing to firstname.lastname@example.org. When cancelling a registration for a course 14 days or more before the course start date, a full refund (minus a $75 administrative fee) will be issued in the same form of payment the registration was received. No refunds are granted less than 14 days before the course start date.
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