Speak Safely, Live Safety: Living Our Culture of Safety at Mayo Clinic

January 20, 2026

Learning Objectives:
Upon completion of this activity, participants should be able to:

• •Identify the main principles that are crucial for organizations that consistently keep patients safe and continuously improve.
• •Describe concepts important to improvement activities targeting patient and staff safety, and healthcare quality.
• •Analyze Culture of Safety and Quality methodologies used within improvement activities.
• •Demonstrate intradisciplinary communication and feedback strategies to foster a transparent and responsive patient and safety culture across multiple healthcare disciplines.

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Statement(s):
AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credits^TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ACHE 
By attending the Quality Forum offered by Mayo Clinic College of Medicine and Science participants may earn up to 1.00 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. 
 

ACPE
Mayo Clinic College of Medicine and Science designates this educational activity for a maximum of 1.00 ACPE Knowledge-based contact hours. Participants should claim only the credit commensurate with the extent of their participation in the activity

UAN: JA0000238-0000-26-054-L99-P

ANCC
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 1.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Faculty Names
Subashnie Devkaran, Ph.D.
Sean Dowdy, M.D.
Benjamin Houge, M.S.
Peter Post, Pharm.D., R.Ph.
Ann Schauer
Sheila Stevens, M.S.W.
Danielle Wilmes, M.S.N., R.N.
Athena Reed (Coordinator)
Speakers
Pauline Byom, M.B.A.
Laurie WIlshusen

ATTENDANCE / CREDIT
Text the session code (provided only at the session) to 507-200-3010 within 48 hours of the live presentation to record attendance. All learners are encouraged to text attendance regardless of credit needs. This number is only used for receiving text messages related to tracking attendance. Additional tasks to obtain credit may be required based on the specific activity requirements and will be announced accordingly. Swiping your badge will not provide credit; that process is only applicable to meet GME requirements for Residents & Fellows.

TRANSCRIPT
Any credit or attendance awarded from this session will appear on your Transcript.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.