Empathic Communication 2021 - LIVESTREAM - May 10, 2021
*This course is for Mayo Clinic Personnel ONLY*
This communication workshop consists of a one to two hour interactive presentation that focuses on equipping providers with the skills to build rapport, respond to their patients physical and emotional needs, and navigate challenging or sensitive conversations. The course work includes didactic education as well as small group sessions where learners have an opportunity to practice their communication skills with one another.
Target Audience
This activity is appropriate for all Mayo staff members, and specifically for Physicians, NP's, PA's, RN's along with all other health care providers.
Learning Objectives
Upon completion of this activity, participants should be able to:
- Explain the benefits of empathic communication in healthcare
- Describe strategies for navigating situations that involve challenging communication
- Demonstrate two empathic skills that can be used with patients
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
This is a LIVESTREAM course.
Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Credit Statement(s):
AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
Available Credit
- 1.00 AMA PRA Category 1 Credit™
- 1.00 Attendance
Cancellation and Refund Policy
View Cancellation and Refund Policy
All requests must be submitted in writing using the Contact Us Form.
Any use of this site constitutes your agreement to the Terms and Conditions of Registration.

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