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Cultural Agility Education and Training Program - Online CME Courses

This activity is appropriate for all Mayo staff.

In 2013, the Office of Health Equity and Inclusion (OHEI) was charged by Mayo Clinic Clinical Practice Committee to implement a cultural agility educational and training program for all Mayo Clinic employees across the enterprise. Cultural agility ― the ability to understand, communicate, and effectively interact with people across cultures is a trademark of all high-performing organizations. This course will provide the tools consultants and allied health staff need.

Target Audience

This activity is appropriate for all Mayo staff.  Learners should only participate in one of the following modules based on which is most appropriate for their role:

  • ResCUE Model™ for Cross-Cultural Care (pediatric clinical learners)
  • ResCUE Model™ for Cross-Cultural Care (general clinical learners) 

Learning Objectives

Upon completion of this course material, learners should be able to : 

  • Describe cultural differences impacting healthcare.
  • Explain how to effectively communicate in cross-cultural interactions.
  • Explain how to demonstrate respect and curiosity for cultural diversity and find solutions when cultural differences create conflict.

Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

Course summary
Available credit: 
  • 1.00 AAPA Category 1
  • 1.00 ABA
  • 1.00 ABIM
  • 1.00 ABO
  • 1.00 ABOHNS
  • 1.00 ABPath
  • 1.00 ABPeds
  • 1.00 ABR
  • 1.00 ABS
  • 1.00 ACHE
  • 1.00 AMA PRA Category 1 Credit
  • 1.00 ANCC
  • 1.00 Attendance
Course opens: 
09/01/2020
Course expires: 
09/01/2023

Disclosure Summary
As a provider accredited by Joint Accreditation Interprofessional Continuing Education, Mayo Clinic College of Medicine and Science must ensure balance, independence, objectivity and scientific rigor in its educational activities. Course Director(s), Planning Committee Members, Faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity.  Safeguards against commercial bias have been put in place.  Faculty also will disclose any off label and/or investigational use of pharmaceuticals or instruments discussed in their presentation.  Disclosure of these relevant financial relationships will be published in activity materials so those participants in the activity may formulate their own judgments regarding the presentation.

Financial relationship(s):
None

No Financial relationship(s):
Alexander Green, MD
J. Emilio Carrillo, MD, MPH
Joseph Betancourt, MD, MPH
John Knudsen, MD
Lisa Carter, RN
Dagoberta Heredia, PhD, LP
Justine Herndon, PA
Liz Canan
Brenda Morrison

Reference to off-label usage(s) of pharmaceuticals or instruments in their presentation:
None

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
 

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.


Credit Statement(s):

AMA
Mayo Clinic College of Medicine and Science designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AAPA

Mayo Clinic College of Medicine and Science has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. Approval is valid until 09/01/2023. This activity is designated for 1.00 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

 



ACHE
By attending the Cultural Agility Education and Training Program offered by Mayo Clinic College of Medicine and Science participants may earn up to 1.00 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

ANCC
Mayo Clinic College of Medicine and Science designates this enduring activity for a maximum of 1.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

Maintenance of Certification:

ABIM - American Board of Internal Medicine
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 2 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

ABOHNS – American Board of Otolaryngology – Head and Neck Surgery
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to meet the expectations of the American Board of Otolaryngology’s Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of recognizing participation.

ABO – American Board of Ophthalmology
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning and Self-Assessment requirements for the American Board of Ophthalmology’s Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

ABPATH – American Board of Pathology
This activity provides 2 Category 1 CME and Self-Assessment Module (SAM) credits toward Part II of the ABPath MOC Program.

ABP – American Board of Pediatrics
Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 2 MOC points in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit.

ABA – American Board of Anesthesiology
This activity contributes to the requirement for Part II: Lifelong Learning and Self Assessment of the American Board of Anesthesiology’s (ABA) redesigned Maintenance of Certification in Anesthesiology Program® (MOCA®), known as MOCA 2.0®.  This activity is designated for a maximum of 10 MOCA credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

MOCA 2.0®is a trademark of The American Board of Anesthesiology®.

ABR
This module meets the ABR’s criteria for self-assessment (SA-CME) activities in the ABR Maintenance of Certification program. This module has been approved and qualified by Mayo Clinic’s deemed status by the American Board of Radiology for 2 SA-CME credits.

ABS
This activity provides 2 Category I CME and Self-assessment credits toward Part 2 of the ABS MOC Program.

Other Boards

Through the American Board of Medical Specialties (“ABMS”) ongoing commitment to increase access to practice relevant Maintenance of Certification (“MOC”) Activities through the ABMS Continuing Certification Directory, Cultural Agility Education and Training Program has met the requirements as a MOC Part II CME Activity (apply toward general CME requirement) and/or a MOC Part II Self- Assessment Activity for the following ABMS Member Boards:

MOC Part II Self-Assessment Activity
Physical Medicine and Rehabilitation

MOC Part II CME Activity
Allergy and Immunology
Anesthesiology
Family Medicine
Medical Genetics and Genomics
Nuclear Medicine
Plastic Surgery
Preventive Medicine
Psychiatry and Neurology
Radiology
Thoracic Surgery
Urology

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

Available Credit

  • 1.00 AAPA Category 1
  • 1.00 ABA
  • 1.00 ABIM
  • 1.00 ABO
  • 1.00 ABOHNS
  • 1.00 ABPath
  • 1.00 ABPeds
  • 1.00 ABR
  • 1.00 ABS
  • 1.00 ACHE
  • 1.00 AMA PRA Category 1 Credit
  • 1.00 ANCC
  • 1.00 Attendance
 
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Cancellation and Refund Policy:

Request for cancellations must be submitted in writing to cme@mayo.edu. When cancelling a registration for a course 14 days or more before the course start date, a full refund (minus a $75 administrative fee) will be issued in the same form of payment the registration was received. No refunds are granted less than 14 days before the course start date.

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