Facebook
X
LinkedIn
ForwardMayo Clinic Arizona Quality Symposium 2026 | Courage to Care: The Heart of Quality
This course offers Live (in-person) and Livestream (virtual) attendance options.
This course is for internal Mayo Clinic employees and learners, and Mayo Clinic Care Network (MCCN) only.
Course Director: Neera Agrwal, M.D., Ph.D.
September 24, 2026 - Mayo Clinic Franke Education Center - Phoenix, Arizona
Healthcare professionals are invited to explore the essential role of courage in delivering compassionate, high-quality care. This interactive course examines personal and systemic barriers that can hinder courageous action and provides practical strategies to overcome them. Participants discover collaborative approaches and experiential tools that drive meaningful quality improvement. The course also highlights exemplary projects that demonstrate how courage and compassion can transform patient outcomes and organizational culture.
Call for Abstracts
Abstract submissions are now open for the Arizona Quality Symposium 2026 | Courage to Care: The Heart of Quality.
Abstracts sought for poster displays and presentations
Online abstract submission form
Deadline for Arizona abstract submission – August 7
Abstract Eligibility
Original abstracts that either have or have not been presented at other meetings will be considered. Projects that address quality improvement or research are welcome.
Notification of Results & Display of Posters
All submitted abstracts will be automatically approved for poster creation. Posters will be on display throughout the duration of the conference.
Target Audience
Mayo Clinic personnel including allied dental staff, pharmacy technician, allied health professional, physician, athletic trainer, physician assistant, audiologist, psychologist, dentist, registered dietitian, dietetic technician, resident fellow, healthcare executive, scientist, researcher PhD, nurse, social worker, nurse practitioner, speech language pathologist, optometrist, student, and pharmacist.
Learning Objectives
Upon completion of this activity, participants should be able to:
- Discuss the importance of courage to provide compassionate quality healthcare.
- Identify personal and systemic barriers that hinder courageous action.
- Examine opportunities to advance quality improvement through collaboration and experiential tools.
- Identify exemplary quality improvement projects.
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
Arizona Quality Symposium, September 24, 2026 | Faculty | |
7:00 a.m. | Registration & Breakfast | Dr. Agrwal |
8:00 a.m.
| Introduction & welcome | Subashnie Devkaran (Dr. Agrwal introduce Subashnie) |
8:10 a.m. | Opening Remarks | Dr. Montori (Dr. Agrwal introduce Dr. Montori) |
8:40 a.m. | Keynote presentation |
|
9:25 a.m. | BREAK & Networking | Instructions: Dr. Agrwal |
9:50 a.m.
| Panel Discussion | Facilitated by: Dr. Noland Panelists: Dr. Beatty, Jenna Reynolds, TBD, TBD (TBD introduce Dr. Noland) |
10:50 a.m. | Project Presentations | Project Teams TBD Facilitated by: Kim Hunsinger |
11:20 AM | Lunch, networking & poster session | Instructions: Kim Hunsinger |
12:35 PM | Table discussion | Facilitated by: Judy Henderson, Toni Yubeta |
1:20 PM | Interactive session (humanities help) | Partners That Heal Group Facilitated by: Kit Kough |
2:20PM | BREAK & networking & caring canines | Instructions: Kit Kough |
2:45 PM | Project presentations | Project Team TBD Facilitated by: Kim Hunsinger
|
3:15 PM | Transformation presentation | Dr. Sen (TBD introduce Dr. Sen) |
3:45 PM | Closing remarks | Dr. Clarke |
4:00 PM | Adjourn |
|
All travel and lodging expenses are the sole responsibility of the individual registrant.
Course Director
Neera Agrwal, M.D., Ph.D.
Mayo Faculty
Subashnie Devkaran
Dr. Montori
Dr. Noland
Dr. Beatty
Jenna Reynolds
Kim Hunsinger
Judy Henderson
Toni Yubeta
Kit Kough
Dr. Sen
Dr. Clarke
Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Credit Statements:
AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 5.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ACHE
By attending the Mayo Clinic Arizona Quality Symposium 2026 | Courage to Care: The Heart of Quality offered by Mayo Clinic College of Medicine and Science participants may earn up to 5.75 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
ANCC
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
ICPE
This activity was planned by and for the healthcare team, and learners will receive 5.75 Interprofessional Continuing Education (IPCE) credit for learning and change.
Other Healthcare Professionals:
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional association
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
Available Credit
- 5.75 ACHE
- 5.75 AMA PRA Category 1 Credit™
- 5.75 ANCC
- 5.75 Attendance
- 5.75 IPCE
Sponsorship and Exhibit Opportunities
This course offers the unique opportunity for a variety of sponsorship opportunities, including the ability to interact with healthcare providers and allied health staff and/or highlight your products and services through an exhibit. 
Click here to see the sponsorship prospectus for full details.
If you are interested in supporting this course with a sponsorship or exhibit, please complete the Letter of Agreement
Contact: Cami Greden
Before registering, please update your profile.
To claim credit for livestream participation in this course, learners must view the content during the hours posted for the live activity. This course is not approved for on-demand delivery.
Commitment to Belonging and Inclusion
Mayo Clinic School of Continuous Professional Development (MCSCPD) strives to foster a learning environment in which all individuals are valued, allowing all to achieve their fullest potential.
Every effort will be made to accommodate dietary requirements; however, some requests may not be feasible based on venue kitchen capabilities. Attendees will be contacted in advance if a dietary restriction cannot be fulfilled.
The Mayo Clinic School of Continuous Professional Development strives for fully accessible learning experiences. If you anticipate any barriers while attending this course, please reach out to the course coordinator who will be in touch with all registrants. If you need disability-related accommodations, please contact the Office of Wellness and Academic Support – Disability Access Services at MCCMS.DS@mayo.edu.
Cancellation and Refund Policy
View Cancellation and Refund Policy
All requests must be submitted in writing using the Contact Us Form.
Any use of this site constitutes your agreement to the Terms and Conditions of Registration.