Mayo Clinic Talks Episode 81: Perception of Care and Quality of Care: Finding the Sweet Spot in Patient Experience Data
Mayo Clinic Talks Podcast
Kenneth G. Poole, Jr., M.D., M.B.A.
Does perception of care equal quality of care? Healthcare is increasingly consumer-centric and patient experience data can inform us about how we compare within our own institution and across healthcare. But the data can also be influenced by the nature of your practice and implicit bias present in our patients. What are some of the unintended implications of patient experience data? How can we responsibly interpret and utilize it? What scores should we be striving for? What is the sweet spot?
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- Describe the current treatment recommendations for patients with hyperlipidemia.
- List the various categories of hypertension.
- Describe the current pharmacologic treatment available for patients with osteoporosis.
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- 0.25 AMA PRA Category 1 Credit™
- 0.25 Attendance