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ForwardUpper Midwest Quality Conference 2024: Leveraging Technology to Future-Proof High Reliability
This course offers Live (in-person) and Livestream (virtual) attendance options
This course is for Mayo Clinic Personnel only
July 31, 2024 - Kahler Hotel - Rochester, Minnesota
The annual Mayo Clinic Quality Conference serves as a celebration among Mayo Clinic colleagues to share stories and examples of process improvements that positively influence outcomes in patient safety, service, experience and equity for patients and staff alike. The goal of the conference is thus to educate, inspire, and galvanize staff to engage in quality activities that improve the value provided to our patients.
Space for in-person attendance is limited.
This year, there will be one call for abstract submissions. One panel will review all submitted abstracts for all site-based conferences. The top scoring submissions will be considered for an oral presentation at one of the conferences.
Complete the abstract entry form to submit a poster abstract for consideration. Deadlines for abstract submissions are:
- Upper Midwest: Submissions due May 17, 2024.
- Arizona: Submissions due July 9, 2024.
- Florida: Submissions due August 13, 2024.
Target Audience
Allied Dental Staff, Pharmacy Technician, Allied Health Professional, Physician, Athletic Trainer, Physician Assistant, Audiologist, Psychologist, Dentist, Registered Dietitian, Dietetic Technician, Resident Fellow, Healthcare Executive, Scientist, Researcher PhD, Nurse, Social Worker, Nurse Practitioner, Speech Language Pathologist, Optometrist, Student, Pharmacist.
Learning Objectives
Upon completion of this activity, participants should be able to:
- Identify tools and methods (including technology) to close quality gaps in healthcare.
- Recognize how safety for all requires each of us to embrace the need to hardwire a Culture of Safety.
- Use technologies to sustain high-reliability in an evolving healthcare delivery environment.
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
Wednesday, July 31, 2024 | |
7:15 a.m. | Registration & Breakfast |
8:15 a.m.
| Welcome & Introduction R. Ross Reichard, M.D. |
8:35 a.m. | Empowering Change: A Call to Action for Quality Improvement |
8:45 a.m. | Diamond Award Presentation |
9:00 a.m.
| Keynote: The State of Safety in Healthcare Tejal Gandhi, M.P.H., CPPS, PressGaney |
10:00 a.m. | Ensuring Safe Passage: A Multidimensional Panel Discussion on Healthcare Safety, Quality Experience, and Employee Well-being Subashnie Devkaran, Ph.D. |
10:30 a.m. | Refreshment Break |
10:45 a.m.
| Navigating the Intersection: Integrating AI Safely into Healthcare Practice Tejal Gandhi, M.P.H., CPPS, PressGaney |
11:15 a.m. | Charting the Course: A Question-and-Answer Session Exploring AI Integration in Healthcare Tejal Gandhi, M.P.H., CPPS, PressGaney |
11:45 a.m. | Lunch and Posters |
1:15 p.m.
| Accreditation as a Safety Strategy Ken Grubbs, D.N.P., M.B.A., R.N. – The Joint Commission |
2:00 p.m.
| Integration and Innovation: The Role of the Automation Hub Mark Hayes, M.H.A., M.B.A. |
2:20 p.m.
| Shall We Dance: Spicing Up Change Management Darshi K. Bassi, M.B.A. |
2:40 p.m.
| Copilot Case Study: Leveraging Innovation, Education, and Technology for Success Jennifer A. Allen, M.Ed. |
3:00 p.m. | Refreshment Break |
3:15 p.m.
| Bringing It All Together: Empowering Staff Through Data and Education Elissa R. Hall, Ed.D., M.A. |
3:30 p.m. | Intersection of Innovation and Quality: A Panel Discussion Jennifer A. Allen, M.Ed. |
4:30 p.m. | Adjourn |
All travel and lodging expenses are the sole responsibility of the individual registrant.
Public Parking Information
Parking Meter Hours - Meters are enforced 8 AM to 5 PM Monday through Friday, except major holidays. Meters are not enforced after 5 PM on weekdays or on Saturdays or Sundays.
Accessible Parking - All Rochester public parking ramps have marked designated accessible parking spaces available. There are also a few designated spots under the skyway into the building on Civic Center Drive and on the Center Street bridge near Mayo Field. Vehicles with state issued disability plates or permits may park at city meters for up to 4 hours, with the exception of 30-minute meters. These vehicles are also eligible for a 50% discount when parked in a cashiered municipal ramp.
For more information on parking, visit the City of Rochester's parking page.
Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Credit Statement(s):
AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 5.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AAPA
Mayo Clinic College of Medicine and Science has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.75 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
ACHE
By attending the Upper Midwest Quality Conference 2024: Leveraging Technology to Future-Proof High Reliability offered by Mayo Clinic College of Medicine and Science participants may earn up to 5.75 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
ACPE
Mayo Clinic College of Medicine and Science designates this educational activity for a maximum of 5.75 ACPE Knowledge-based contact hours. Participants should claim only the credit commensurate with the extent of their participation in the activity.
UAN Number: JA0000238-0000-24-138-L05-P
ANCC
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 5.75 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.
IPCE
This activity was planned by and for the healthcare team, and learners will receive 5.75 Interprofessional Continuing Education (IPCE) credit for learning and change.
American Board of Surgery (ABS)
Successful completion of this CME activity enables the learner to earn credit toward the CME requirement of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.
Other Healthcare Professionals:
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
Available Credit
- 5.75 AAPA Category 1
- 5.75 ABS
- 5.75 ACHE
- 5.75 ACPE
- 5.75 AMA PRA Category 1 Credit™
- 5.75 ANCC
- 5.75 Attendance
- 5.75 IPCE
Please update your profile to let us know if you have dietary restrictions or access requirements.
To claim credit for livestream participation in this course, learners must view the content during the hours posted for the live activity. This course is not approved for on-demand delivery.
Commitment to Equity, Diversity and Inclusion
Mayo Clinic School of Continuous Professional Development (MCSCPD) strives to foster a learning environment in which individual differences are valued, allowing all to achieve their fullest potential.
Cancellation and Refund Policy
View Cancellation and Refund Policy
All requests must be submitted in writing using the Contact Us Form.
Any use of this site constitutes your agreement to the Terms and Conditions of Registration.