1/2 day Effective Communication in Healthcare - April 14, 2022

April 14, 2022

Course Director: Daniel Montero, M.D.

April 14, 2022 - Florida

This communication workshop consists of 2 half day workshops: Day 1 - 3.5 hours of Communication in Healthcare and Day 2 - 3.5 hours of Cross Cultural Communication. Each half day course work includes didactic education given by faculty trained in communication skills followed by small group teaching sessions where the learners have an opportunity to practice their communication skills with trained standardized patients. These skills demonstrated are then critiqued by faculty as well as the other learners. For each half-day course, the didactic information will be presented in an on-line educational module which contains the basic principles of communication. The small group sessions will utilize standardized patients and simulated cases conducted via Zoom.

Target Audience

Mayo Clinic Employees Only

Learning Objectives

Upon conclusion of this program, participants should be able to:

  • Articulate the importance of effective communication in patient-centered healthcare.
  • Identify effective communication skills to use during virtual visits
  • Explore the effects of face masks on emotional expressions
  • Demonstrate how to show respect and build rapport with the patient without making assumptions
  • Describe how to communicate effectively across cultures
  • Identify skills to work effectively with healthcare interpreters.

Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

Course summary
Available credit: 
  • 7.00 Attendance
Event starts: 
04/14/2022 - 8:00am
Event ends: 
04/14/2022 - 12:30pm
Part of: 
1/2 day Effective Communication in Healthcare
Mayo Clinic
Rochester, MN 55905
United States

All travel and lodging expenses are the sole responsibility of the individual registrant.

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Statement(s):

Other Health Care Professionals
A record of attendance will be available to other health care professionals for requesting credits in accordance with state nursing boards, specialty societies, or other professional associations.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

Available Credit

  • 7.00 Attendance
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Cancellation and Refund Policy

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