Epic ReBoot Camp Q2-4: In Basket and Message Management
*This course is for Mayo Employees Only.*
LIVESTREAM - CT
The Epic User Re-Boot is an intense, focused, and immersive experience. It is developed by Mayo Clinic providers, taught by Mayo Clinic Providers, and focuses on Mayo Clinic providers. It focuses on efficiency rather than function. This course will illuminate the skills and configurations required to run your clinic as efficiently as possible. After describing the reasoning for the workflow recommendations, we will hardwire each build or skill with a Learning Lab experience. This lets you learn by task repetition, individualized debunking, and mindful personnel reconfiguration. Topics include In Basket, Chart Review, Documentation (including Fluency Direct), Order Entry and more!
Learning Objectives
Upon completion of this course, the learner should be able to:
- Optimize column and action bar set-up.
- Learn to quickly find information within In Basket.
- Configure and use QuickActions.
- Understand principles of messaging and non-visit care encounters in Plummer Chart.
- Understand Results management tools and when to use them
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
All travel and lodging expenses are the sole responsibility of the individual registrant.
Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Credit Statement(s):
AMA
Mayo Clinic College of Medicine and Science designates this other activity (live and livestream) for a maximum of 3.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
Available Credit
- 3.25 AMA PRA Category 1 Credit™
- 3.25 Attendance
Cancellation and Refund Policy
View Cancellation and Refund Policy
All requests must be submitted in writing using the Contact Us Form.
Any use of this site constitutes your agreement to the Terms and Conditions of Registration.

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