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Mayo Clinic Care Network You're The Leader: Now What? 2021-2022

November 2, 2021 to March 15, 2022

This program is only open to members of the Mayo Clinic Care Network. They will pay using health care consulting (HCC) hours, which are a currency used within the care network.

Richard Winters, MD, MBA, PCC and Diane Twedell, DNP, MS, RN, CENP

The business of healthcare is volatile, uncertain and complex. As experts, we may have an idea of what needs to be accomplished and our next steps, but when do we need to involve others? How do we avoid missing key information? How do we reconcile opposing perspectives? And how do we best achieve results?

A key to Mayo Clinic’s success is the ability to collaborate across multiple areas of expertise to make difficult decisions. Physician, nursing and administrative leaders work together as leadership triads to balance the strengths of tradition with bold and forward thinking.

During this program, you will:

  • Unite as a Leadership Team to Work Through a Complex Challenge.

    • Your leadership team will clarify your complex challenge, create a shared reality and a vision, and identify options for how to move forward. You will learn to leverage the different perspectives of your colleagues to achieve objectives and key results.

    • Examples of recent challenges that leadership teams worked through during the program:

      • How do we create an efficient and effective discharge process?

      • How do we increase case volumes at our ambulatory surgical center?

      • How do we optimize Medicare Advantage visits and improve population health?

      • How do we reduce neurodiagnostic tests for inpatients?

      • How do we improve the care of our patients on behavioral health hold?

      • How do we align the cultures of two hospitals after a merger?

  • Learn tactics and process that lead to success:

    • Identify situations where you need to step back and apply a collaborative decision-making process to improve outcomes.

    • Use process to construct a shared reality, generate options and create an action plan for complex decisions.

    • Identify and diffuse tactics which prevent optimal results.

    • Create a process of engagement that both decreases burnout and accomplishes key strategies.

    • Develop clinical leadership triad models to address organizational priorities.

    • Learn to delegate effectively.

    • Understand the drivers of engagement.

    • Drive change by amplifying organizational culture and values.

    • Formulate objectives and key results that lead to success.

Target Audience

This program is for healthcare leader dyad and triad teams that face complex service line and organizational challenges to create a plan for change, to learn from fellow healthcare leaders, and to achieve results. The program is valuable for both new attendees and for past Mayo Clinic Care Network leadership program attendees.

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Identify situations where learners need to step back to apply a collaborative decision-making process, and situations where they need to simply step up and decide.
  • Use process to construct a shared reality, generate multiple options, and plan a way forward to action for complex challenges.
  • Identify how to bring the executive team and organization/department/service line together to align behind organizational mission and values.
  • Identify and diffuse tactics which prevent optimal results.
  • Create a process of engagement to decrease burnout and accomplish key strategies.
  • Develop clinical leadership dyad/triad models to address organizational priorities.


Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

Course summary
Available credit: 
  • 15.50 ACHE
  • 15.50 AMA PRA Category 1 Credit
  • 15.50 ANCC
  • 15.50 Attendance
Event starts: 
11/02/2021 - 9:00am
Event ends: 
03/15/2022 - 3:00pm

Session 1 | November 2, 2021
Session 2 | November 3, 2021
Coaching Calls | January 2022
Session 3 | February 15, 2022
Closing Session | March 15, 2022
 

Internet Live Activity
Rochester, MN 55901
United States

All travel and lodging expenses are the sole responsibility of the individual registrant.

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Credit Statement(s)

AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 15.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ACHE
By attending the Mayo Clinic Care Network You're The Leader: Now What? 2021-2022 offered by Mayo Clinic College of Medicine and Science participants may earn up to 15.50 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

ANCC
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 15.50 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals:
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

Session 1 | November 2, 2021: 6.00
Session 2 | November 3, 2021: 5.00
Coaching Calls | January 2022: 0.50
Session 3 | February 15, 2022: 2.00
Closing Session | March 15, 2022: 2.00
 

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

Available Credit

  • 15.50 ACHE
  • 15.50 AMA PRA Category 1 Credit
  • 15.50 ANCC
  • 15.50 Attendance
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Cancellation and Refund Policy

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