Upper Midwest Quality Conference 2024: Leveraging Technology to Future-Proof High Reliability

Rochester, MN US
July 31, 2024

This course offers Live (in-person) and Livestream (virtual) attendance options

This course is for Mayo Clinic Personnel only

July 31, 2024 - Kahler Hotel - Rochester, Minnesota

The annual Mayo Clinic Quality Conference serves as a celebration among Mayo Clinic colleagues to share stories and examples of process improvements that positively influence outcomes in patient safety, service, experience and equity for patients and staff alike. The goal of the conference is thus to educate, inspire, and galvanize staff to engage in quality activities that improve the value provided to our patients.

Abstract Submission Now Open!

This year, there will be one call for abstract submissions. One panel will review all submitted abstracts for all site-based conferences. The top scoring submissions will be considered for an oral presentation at one of the conferences.

Complete the abstract entry form to submit a poster abstract for consideration. Deadlines for abstract submissions are:

  • Upper Midwest: Submissions due May 17, 2024.
  • Arizona: Submissions due July 9, 2024.
  • Florida: Submissions due August 13, 2024.

Target Audience

Allied Dental Staff, Pharmacy Technician, Allied Health Professional, Physician, Athletic Trainer, Physician Assistant, Audiologist, Psychologist, Dentist, Registered Dietitian, Dietetic Technician, Resident Fellow, Healthcare Executive, Scientist, Researcher PhD, Nurse, Social Worker, Nurse Practitioner, Speech Language Pathologist, Optometrist, Student, Pharmacist.

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Identify tools and methods (including technology) to close quality gaps in healthcare.
  • Recognize how safety for all requires each of us to embrace the need to hardwire a Culture of Safety.
  • Use technologies to sustain high-reliability in an evolving healthcare delivery environment.


Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.

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Course summary
Available credit: 
  • 5.75 AAPA Category 1
  • 5.75 ABS
  • 5.75 ACHE
  • 5.75 ACPE
  • 5.75 AMA PRA Category 1 Credit™
  • 5.75 ANCC
  • 5.75 Attendance
  • 5.75 IPCE
Event starts: 
07/31/2024 - 8:15am
Event ends: 
07/31/2024 - 4:30pm

Wednesday, July 31, 2024

7:15 a.m.

Registration & Breakfast

8:15 a.m.

 

Welcome & Introduction

R. Ross Reichard, M.D.
Melissa A. Barr, M.A.

8:35 a.m.

 

Empowering Change: A Call to Action for Quality Improvement
Amy W. Williams, M.D.            

8:45 a.m.

 

Diamond Award Presentation
Sunanda V. Kane, M.D.

9:00 a.m.

 

Keynote: The State of Safety in Healthcare
Tejal Gandhi, M.P.H., CPPS, PressGaney

10:00 a.m.

 

Ensuring Safe Passage: A Multidimensional Panel Discussion on Healthcare Safety, Quality Experience, and Employee Well-being
Subashnie Devkaran, Ph.D.
Sean C. Dowdy, M.D.
Tejal Gandhi, M.P.H., CPPS, PressGaney
Sunanda V. Kane, M.D.
Kaisa C. Wieneke, M.P.H.

10:30 a.m.

Refreshment Break

10:45 a.m.

 

Navigating the Intersection: Integrating AI Safely into Healthcare Practice
Tejal Gandhi, M.P.H., CPPS, PressGaney
Subashnie Devkaran, Ph.D.

11:15 a.m.

 

Charting the Course: A Question-and-Answer Session Exploring AI Integration in Healthcare
Tejal Gandhi, M.P.H., CPPS, PressGaney
Subashnie Devkaran, Ph.D.

11:45 a.m.

Lunch and Posters

1:15 p.m.

 

Accreditation as a Safety Strategy
Ken Grubbs, D.N.P., M.B.A., R.N. – The Joint Commission

2:00 p.m.

 

Integration and Innovation: The Role of the Automation Hub
Mark Hayes, M.H.A., M.B.A.
Allyssa M. Stevens, M.H.A.

2:20 p.m.

 

Shall We Dance: Spicing Up Change Management
Darshi K. Bassi, M.B.A.
Kim M. Hunsinger

2:40 p.m.

 

CoPilot Case Study: Leveraging Innovation and Technology for Success
Jennifer A. Allen, M.Ed.
Jocelyne B. Renault, PMP

3:00 p.m.

Refreshment Break

3:15 p.m.

 

Bringing It All Together: Empowering Staff Through Education and Integration
Jennifer A. Allen, M.Ed.
Elissa R. Hall, Ed.D., M.A.
Sarah J. Vande Loo, M.S.

3:30 p.m.

 

Intersection of Innovation and Quality: A Panel Discussion
Jennifer A. Allen, M.Ed.
Darshi K. Bassi, M.B.A.
Ken Grubbs, D.N.P., M.B.A., R.N.
Elissa R. Hall, Ed.D., M.A.
Kim M. Hunsinger
Sarah J. Vande Loo, M.S.

 

4:30 p.m.

Adjourn

Kahler Grand Hotel
20 Southwest Second Avenue
Rochester, MN 55902
United States

All travel and lodging expenses are the sole responsibility of the individual registrant.

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Statement(s):

AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 5.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AAPA
Mayo Clinic College of Medicine and Science has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.75 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

ACHE
By attending the Upper Midwest Quality Conference 2024: Leveraging Technology to Future-Proof High Reliability offered by Mayo Clinic College of Medicine and Science participants may earn up to 5.75 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

ACPE
Mayo Clinic College of Medicine and Science designates this educational activity for a maximum of 5.75 ACPE Knowledge-based contact hours. Participants should claim only the credit commensurate with the extent of their participation in the activity.
UAN Number: JA0000238-0000-24-138-L05-P

ANCC
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 5.75 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

IPCE
This activity was planned by and for the healthcare team, and learners will receive 5.75 Interprofessional Continuing Education (IPCE) credit for learning and change.

Other Healthcare Professionals:
A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

Available Credit

  • 5.75 AAPA Category 1
  • 5.75 ABS
  • 5.75 ACHE
  • 5.75 ACPE
  • 5.75 AMA PRA Category 1 Credit™
  • 5.75 ANCC
  • 5.75 Attendance
  • 5.75 IPCE
 
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Please update your profile to let us know if you have dietary restrictions or access requirements.

To claim credit for livestream participation in this course, learners must view the content during the hours posted for the live activity.  This course is not approved for on-demand delivery. 

Commitment to Equity, Diversity and Inclusion​ 

Mayo Clinic School of Continuous Professional Development (MCSCPD) strives to foster a learning environment in which individual differences are valued, allowing all to achieve their fullest potential.  ​ 

Cancellation and Refund Policy

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