Experience in Healthcare: The New Fundamentals
Course Director: Rebecca A. Brustad, M.A.
September 18 - 20, 2023 - Mayo Civic Center - Rochester, Minnesota
Experience in Healthcare: The New Fundamentals is an interactive and lively course designed to highlight new fundamentals for enhancing the human experience. Drawing upon Mayo Clinic’s deep history, expertise and innovation, this solutions-focused course lets participants explore infrastructure, critical partnerships, patient voice, and digital tools to enhance the future of experience in healthcare.
|Early-bird rate (before June 1, 2023)||$899|
|Full fee (after June 1, 2023)||$999|
This course is relevant for physicians, nurses, executive leaders, quality employees and experience champions in healthcare.
Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s) which may be discussed or taught in this course.
Hilton Garden Inn Rochester Downtown
225 S Broadway Ave S
Rochester, MN 55904
Rooms have been reserved for attendees and their guests at the Hilton Garden Inn Rochester Downtown starting at $139/night. In order to receive the special rates, reservations must be made before August 8, 2023, or before the room block fills. Please identify yourself as a participant of the Mayo Clinic Experience in Healthcare - The New Fundamentals course when making your reservation.
Click here to make reservation online or call to make reservation by phone 507-285-1234.
Daily parking charge ($18) may apply. Parking rates subject to change.
Hilton Rochester Mayo Clinic Area
10 E Center St
Rochester, MN 55904
Rooms have been reserved for attendees and their guests at the Hilton Rochester Mayo Clinic area starting at $239/night. In order to receive the special rates, reservations must be made before August 8, 2023, or before the room block fills. Please identify yourself as a participant of the Mayo Clinic Experience in Healthcare - The New Fundamentals course when making your reservation.
Click here to make reservation online or call to make reservation by phone 507-258-5757.
Daily parking charge ($26) may apply. Parking rates subject to change.
Rochester, Minnesota, is a friendly city that greets thousands of visitors from around the world each year. The city is serviced by a modern international airport with multiple flights and connections daily. Access to and from the airport is provided by taxi, shuttle service, and rental car. The airport is located approximately 10 miles from the Mayo Clinic campus.
Note to Travelers: Several cities in the United States are named Rochester. When you make airline reservations and check your baggage, be sure that your destination is Rochester, Minnesota (RST) and that your baggage has been properly tagged.
Flying through the Minneapolis/St. Paul International Airport (MSP) is another option. There are two shuttle services that provide direct service to Mayo Clinic and the surrounding area. Travel time is approximately 75 minutes.
There are two shuttle services to the Rochester area from Minneapolis/St. Paul airport.
Mayo Clinic’s appointed travel company, Ultramar Travel, is available to assist with travel arrangements. Call Ultramar Travel toll-free at 866-629-6885.
Lodging arrangements are the sole responsibility of the individual registrant. Mayo Clinic School of Continuous Professional Development is not responsible for expenses incurred by an individual who is not confirmed and for whom space is not available at the meeting. Costs incurred by the registrant such as airline or hotel fees or penalties are the responsibility of the registrant.